Since you’re setting this up for La Flora Boutique, the policy needs to reflect the high standards of an activewear brand. For fitness gear, customers are usually most concerned about fit and hygiene, so being specific is key.
Here is a tailored Return & Exchange Policy for the brand:
Returns & Exchanges
At La Flora Boutique, we want you to feel confident and empowered in your activewear. If your pieces aren’t a perfect fit or exactly what you expected, we are here to help.
1. 30-Day Return Window
You have 30 days from the date of delivery to return or exchange your items.
2. Return Conditions
To ensure a smooth return process, please make sure:
- Items are unworn, unwashed, and in original condition.
- All original tags are still attached.
- Items are free from any scents, makeup, or deodorant marks.
- For hygiene reasons, certain items like undergarments or accessories may be non-returnable.
3. Easy Exchanges
Love the style but need a different size? We offer seamless exchanges for all unworn items within the 30-day window. Please contact us at [Your Support Email] to reserve your replacement size.
4. Refunds
Once your return is received and inspected, we will process your refund to your original payment method.
- Please allow 5-7 business days for the funds to appear in your account.
- Original shipping costs are non-refundable.
5. Return Shipping
Customers are responsible for return shipping costs. We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.
6. Damaged or Faulty Items
We take great pride in the quality of our gear. If you receive a damaged or faulty item, please contact us immediately at flora406@gmail.com with photos of the issue so we can make it right.
